FAQs
Please contact us if you have any question!
Booking tours
The answer is yes, you can book a tour when traveling alone. For some motorcycle tours, there is a minimum number of participants required. In such cases, we will arrange for you to join other passengers. Additionally, we can also organize customized tours upon request, but additional fees may apply. Therefore, please contact us for detailed guidance.
You can completely complete the Ha Giang loop route in just 1-2 days under the guidance and companionship of local people and tour guides. However, to have enough time to rest, take photos, hike and other activities besides motorbikes, you should spend at least 3 to 4 days.
Meditours Ha Giang offers you Ha Giang Loop 2-day tour, 3-day tour, 4-day tour, 5-day tour, helping you explore the majestic beauty of Ha Giang and have interesting experiences.
To ensure your trip to Ha Giang goes smoothly, we encourage you to book 1-2 months in advance (May-September) and 3-6 months (October-April). Because during the peak season, the number of tourists coming to Ha Giang is very large, hotels are often full. Therefore, you should book early to ensure there is suitable accommodation and transportation.
- Round-trip sleeper bus from Hanoi to Ha Giang.
- Quality homestay in Hoang Su Phi.
- Breakfast, lunch, dinner
- Daily water supply
- Standard 2 bottles of 500ml/person/day.
- New, quality Honda or Yamaha 110cc motorcycles. Daily fuel.
- Entrance tickets to program-specified attractions.
- Travel insurance with high compensation of 20,000,000 VND/person/incident.
- Helmet provided according to the motorcycle.
- Raincoat provided according to the motorcycle.
- Experienced local guide ready to assist travelers.
When joining our tour, you have the option of two types of accommodation: hotels or homestays. Your choice between a hotel or a homestay depends on your preferences.
Hotel:
Our adventures often take us to remote locations, so the hotels available are typically small in size. Nevertheless, they are equipped with standard amenities to meet your needs, including comfortable beds, hot water, and clean toilets. Additionally, when touring major cities, we provide accommodation in 3 or 4-star hotels.
Homestay:
Opting for a homestay allows you to fully immerse yourself in the authentic culture of the region. The families we select for homestay accommodations hold special permits from the local government, ensuring their certification. These families offer welcoming hospitality in their traditional stilt houses, where you can enjoy local cuisine and experience the warmth of the community. Amenities at homestays typically include private mats, blankets, mosquito nets, fans, and clean toilets. Furthermore, choosing a homestay provides an opportunity to witness stunning scenery and embrace the tranquil atmosphere of the area.
Our Ha Giang tours all welcome children. However, for some adventurous motorbike tours or demanding trekking excursions that require physical fitness, we limit the participation of children to ensure their safety and the progress of the entire group. You can consider some sightseeing tours by car or pickup truck.
Payments
We require a 40% deposit of the total trip cost to ensure successful reservation.
Upon confirming your tour booking, we will provide bank account details for easy money transfer. You can also pay online via credit card with a 3.5% bank service fee. Upon confirming room reservations, we will send you a secure payment link for the deposit. The full payment for the tour must be settled at least 15 days before departure.
Payment can be made in cash (USD), via credit card + 3.5% fee, or bank transfer.
The tours at Meditous Ha Giang include food, accommodation, and transportation services. This means we cover everything on the trip, except for alcohol and personal shopping expenses.
So, based on our experience, you should bring around 200-500 USD or the equivalent in Vietnam dong. However, this also depends on the duration of the trip and individual shopping needs.
Policy
– If a customer cancels the tour more than 15 days before departure, they will be penalized with an early cancellation fee equivalent to the deposit (40% of the tour value).
– If a customer cancels the tour within 7 days before departure, they will be penalized with a late cancellation fee equivalent to the entire tour value (100% of the tour value).